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<title>Trouble Ticket is a Customer Support script Feed</title>
<link>http://scriptsonline.info</link>
<description>Trouble Ticket is a Customer Support script Feed</description>
<pubDate>2012-05-26</pubDate>
<language>en</language><item>
<title><![CDATA[Trouble Ticket is a Customer Support script]]></title>
<link>http://trouble-ticket.customer-support.2720.scriptsonline.info/</link>
<description><![CDATA[The script <b><a href="http://trouble-ticket.customer-support.2720.scriptsonline.info/">Trouble Ticket</a></b> is a Customer Supoprt script (<i>live support package</i>).  <br/>
<br/>
Trouble Ticekt is a complete free help desk system with many features for your offices IT department. <br/> It allows users to submit a Trobule Ticket and the staff to work on and track the Tickets.   Two access levels for staff accounts are availbale.    The script comes with a simple installer and it is customizebale and brandable.   Notable features include:
- searchable, sortable, and customizeable Tickets list
- create custom fields to store user data
- create custom priority levels and notification lists
- email updates of new Tickets, Ticket status, etc
- detailed Ticket browser with several Ticket status levels and delegation
- most features are modular: remove any that you dont want
- Trouble Ticket is actively developed and the author is happy to implement requesetd features
 
Requires a MySQL database (the installer makes the tables for you and writes a settings file).]]></description>
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